Shipping policy

Effective 26 October 2026. Issued by Auronis AB, Swedish limited company, organisation number 559534-7120, Livli Kungens Kurva, Tangentvägen 14 A, 141 75 Stockholm, Sweden. Represented by Mohammad Sami Alsharef. Public site: auronis.se.

This policy forms part of the contract of sale for goods ordered on auronis.se. It should be read with the terms of sale and the returns policy.

1. Seller and place of dispatch

The seller is Auronis. Goods sold on this site are jackets and coats from Auronis. They are dispatched from Sweden, or held for collection at the house in Stockholm named above. The site is not a third-party marketplace. Payment and checkout are taken for Auronis.

2. Destinations and delivery charge

Auronis delivers to the following destinations only. The charge is per order and is shown at checkout before payment.

Sweden: 80 SEK, delivered by DSV.
European Union member states: 30 EUR, delivered by DSV.
Norway: 500 SEK. DSV parcel service does not cover Norway, so these parcels are booked separately by Auronis with another carrier, and customs formalities apply.

Orders to any other country cannot be placed. A piece collected at the house in Stockholm carries no delivery charge.

3. Carrier, booking and time

Parcels within Sweden and the European Union are booked with DSV as soon as the order is paid. You receive an email with the DSV tracking number when the parcel is booked, and a second message when it leaves us. The tracking is also shown in the Auronis app under My orders and on auronis.se under Track order. Delivery normally takes one to three working days within Sweden and three to seven working days within the European Union. If no tracking number has arrived on the working day after we confirm the order, write to info@auronis.se.

4. Risk

Risk in the goods passes to the consumer when the goods are delivered, in accordance with the Swedish Consumer Sales Act (konsumentköplagen, 2022:260). Until then the goods remain at the seller’s risk.

5. Collection

A reserved piece may be collected at Livli Kungens Kurva, Tangentvägen 14 A, 141 75 Stockholm, after prior arrangement by email. The same jackets and coats are held online and in the house.

6. Defect on arrival

If the parcel is incomplete, damaged, or contains the wrong piece, write within forty-eight (48) hours of receipt and attach photographs. Return of a piece that is wrong or defective through the seller’s fault is at the seller’s expense, as set out in the returns policy.